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Frequently asked questions
How can I contact customer support?
You can reach us at support@jewelrytargacom.com or call +1 (307) 381-8839. Our team is available 24/7 and responds within 12–24 hours.
What payment methods do you accept?
We accept all major credit/debit cards and other secure payment methods available at checkout.
Is my personal information safe?
Absolutely. We only collect information needed to process and ship your order. We never sell your data. See our full Privacy Policy for details.
How do I track my order?
Once your order ships, you'll receive a tracking number via email. Use it to follow your package's journey.
Can I change or cancel my order?
Please contact us within 48 hours of placing your order at support@jewelrytargacom.com and we'll do our best to assist you.
My item arrived damaged. What should I do?
Contact us immediately at support@jewelrytargacom.com with photos of the damaged item. We'll resolve it as quickly as possible.
What is your return policy?
We accept returns within 30 days of purchase. Items must be unused, unworn, with original tags and packaging. To start a return, contact us at support@jewelrytargacom.com.
Is shipping free?
Yes! We offer free shipping to several countries including the US, UK, Canada, and Australia.
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
How long does shipping take?
Processing takes 1–3 business days. Delivery times vary by country: United States (7–15 business days), United Kingdom (6–14 business days), Canada (7–15 business days), Australia (8–16 business days). You'll receive a tracking number by email once your order ships.